Frequently Asked Questions
Capsule wardrobe is a term used since the 1940's. A capsule wardrobe is a collection of essential items of clothing, designed to be worn together in harmony and never go out of style. The purpose of this type of wardrobe is to have an outfit suitable for any occasion without the need to own an excessive amount of clothing.
You can learn how to build you own capsule wardrobe by taking a look at our Wardrobe builder page.
You can take the Wardrobe quiz for help choosing the best collection and products to fit your style!
You can check out our Fabric care page to learn the benefits and care tips of selected common fabrics.
We suggest you attempt to buy all your sewing supplies from second hand stores but if you are not successful, you can buy the materials from the Amazon affiliate links listed on our Couture Materials page.
We make a very small profit when you purchase the materials from the links listed and as a small business, we thank you for your support. :)
We don't have a global size chart because all items are previously owned from a variety of branding. On the product page we state the tag size or the estimated product size.
You can contact us from our Contact page, email us at email@example.com our chat with us directly on the store site.
You have 30 days after receiving your item to request a refund. To be eligible for a refund, your order must be deemed lost during shipment, in a unreasonably damaged state or the wrong product was sent. Unfortunately, we cannot accept returns on gift cards, products within the castoff collection or products within the couture collections. You can view our Refund Policy for more details.
We offer shipping in Canada and the United States. Orders are usually dispatched within 5 to 7 business days of payment. In general, shipments are in transit for 2 - 10 days. This varies greatly depending on the service you've selected. You can view our Shipping policy for more details.
We offer the below shipping and delivery options:
- Free shipping on orders over $100.
- Discounted local delivery options are displayed at checkout for eligible orders.
- Free local pickup is offered at checkout but is not available for orders paid with Apple Pay, Google Pay or PayPal.