FAQ
Highlights:
- Circular supply chain
- Carbon neutral
- Recycled water
- Fair working conditions
- Organic materials
- Vegan-friendly
- Plastic-free packaging
- No hazardous chemicals
- Sustainable paper
- Biodegradable inks
- Green building practices
- Low environmental impact
Absolute Green Collection:
Circular supply chain:
Our products are made with natural materials, renewable energy, and recycled water.
Every textile product we make features a QR code on the label, which allows products to be sent back when they are worn out in order to be reused and remade to avoid landfills.
Returned items are sent to our recycling factory, where the material is shredded, respun into new recycled yarn, and blended with 50% organic cotton for strength and durability.
Carbon neutral:
Our products are made in factories powered by the wind and the sun. These renewable sources minimise pollution, unlike finite fossil fuels, which release greenhouse gases and contribute to global warming.
Tree planting initiatives offset the remaining emissions. Buy One, Get One Tree campaigns take place at key moments throughout the calendar year. We partner with tree-planting organisations like Tree-Nation and contribute to projects such as the reforestation of large areas of Madagascar.
Recycled water:
In North India, where we grow our organic cotton, the monsoon rains replenish reservoirs that provide nearly all the water needed for our crops.
95% of the water used in the dyeing process is recovered, purified, and reused in a closed-loop system. The water undergoes settling, skimming, and filtration through reverse osmosis and distillation. Salt is added to help the dye adhere and dry. Once dried, the residue is repurposed for road markings. The remaining purified water is then recycled into the next dyeing batch to help minimise any waste.
Fair working conditions:
OEKO-TEX social audits are conducted at regular intervals to ensure that working conditions such as safety, worker rights, and fair pay are upheld as standard.
Manufacturer staff also carry out periodic site visits, and a Greenpeace specialist has visited our locations across our supply chain for added reassurance that standards are being met.
Fair trade practices and working conditions are further verified by Fairtrade FLOCERT and SA8000’s social, environmental, and economic standards.
Organic textiles:
Textile products are made from GOTS-certified organic cotton and are GM-free. This ensures that textile products and their supply chain meet strict environmental criteria, including the use of organic fibres, responsible manufacturing practices, and the avoidance of hazardous chemicals.
Cotton thread is used in much of the sewing construction, while polyester thread (sometimes recycled) is applied in critical structural areas for durability. We are currently experimenting with alternative plant-based threads, such as Sorona, in the hopes of eventually avoiding polyester.
Vegan-friendly:
Products are printed with biodegradable, eco-friendly inks with no animal-derived ingredients or testing.
No hazardous chemicals:
Products are dyed and printed with biodegradable, water-based inks.
At every stage of processing, OEKO-TEX standards ensure that no hazardous chemicals such as Azo colorants, formaldehyde, pentachlorophenol, lead, cadmium, or nickel are used or discharged.
Plastic-free packaging:
Orders are shipped in sustainable, eco-friendly packaging made from natural or recycled materials.
Our rip-proof and splash-proof mailers are made from paper and decorated with a fun design that can be colored in or upcycled. Large orders are shipped in cardboard boxes sealed with paper-based tape.
Sustainable paper:
Art prints are made using 300gsm recycled heavyweight paper and ultra-high resolution, fade-resistant giclee printing.
Printed brand assets, such as signage, business cards, and swing tags, use recycled or FSC certified paper.
Absolute Green collection:
Our most sustainable line, featuring premium quality organic materials, crafted to the highest environmental and social standards for complete peace of mind.
Almost Green collection:
Our most accessible line, featuring quality eco-friendly materials, created with genuine sustainability efforts to support steps toward lower-impact living.
“Dib” comes from the expression “calling dibs,” symbolizing the act of receiving wants, needs and healing through manifestation.
“Kast” carries layered meaning. It means “closet” in Dutch, a nod to founder Anik B.’s ancestral roots. It also represents a cast/group of like-minded individuals practicing holistic wellness and advocating for sustainability together. Additionally, it represents the casting of life energy from the body’s energy centers.
All of our graphic arts are hand-drawn in British Columbia, Canada.
Absolute Green Collection:
Our organic cotton is sustainably grown in India, our textile products are ethically made in India and China, and everything is manufactured and dispatched from the United Kingdom.
Almost Green Collection:
Our organic cotton is sustainably grown in India, our products are ethically made in Bangladesh and China, and everything is manufactured in Europe and dispatched from France.
As an exception, wholesale retail orders dispatch from Canada.
This is subject to change.
We don’t offer returns at this time, but we do offer exchanges on unworn and unused items within 30 days of purchase. Products can be exchanged for store credit or a different product of choice.
Please note that exchanges must be sent back to us in Canada, and buyers are responsible for shipping fees. To start the exchange process, contact info@dibkast.com.
Exchange policy here
Shipping costs are calculated at checkout. Currently offering free shipping storewide.
Delivery takes approximately 10 to 24 days for our Absolute Green collection and 5 to 14 days for our Almost Green collection.
Orders are dispatched from the United Kingdom or France. International orders may be subject to customs duties or import fees, and the buyer is responsible for the applicable charges at the time of delivery.
We currently ship to:
- Canada
- United Kingdom
- France
- United States
If an item is damaged in the post, please email info@dibkast.com with an order number and photo(s) of the damaged item. The item will need to be sent back to us in Canada for inspection. If we determine the product is genuinely damaged, we will send a free replacement.
If an item is lost in the post or returned to the sender, we will redeliver it.
Content on our website (dibkast.com) and related social media accounts is provided in good faith but may not always be accurate, complete, or current. We may update or change content at any time without notice. Buyers are responsible for monitoring updates.
While we aim to share only accurate information, we cannot guarantee the reliability of details provided by supply chain partners or the accuracy of how that information is interpreted.
Dibkast offerings are designed to inspire holistic wellness and draw from alternative medicine practices, but are not intended to diagnose, treat, cure, prevent, or advise on any illness.
Dibkast is not a substitute for professional medical care or guidance. Please consult a qualified healthcare provider for any health concerns. Some of the content we share may not be scientifically validated or evidence-based.